Shipping Policy
Processing Time
Each order is carefully designed and stitched, which takes approximately 10 business days. Please note that business days exclude weekends and public holidays.
Pre-Order Products
Pre-orders require a minimum of 2 to 4 weeks for processing and production.
You can identify pre-order products by checking the product title or description—they will clearly mention “Preorder.”
Shipping Time
Once shipped, orders typically take 2 to 4 working days for delivery within India.
Express Stitching
If you’d like to opt for express stitching, please contact us via email or DM before placing your order.
Order Queries
For any questions regarding existing orders, please reach out to us at thehandloomproject@gmail.com.
Early Delivery Requests
We kindly request that you do not ask for early delivery after placing your order, as we are unable to prioritise any orders.
Order Cancellation
- Orders can be cancelled anytime before they are shipped, with a cancellation fee of ₹400.
- The cancellation amount will be refunded in the form of a coupon code which can be used on your next purchase.